To support a high-volume clinical environment, the remote contract Texas Licensed Practical Nurse will manage prior authorization requests, navigate multiple systems, and maintain productivity while ensuring accurate clinical determinations. Key Responsibilities Manage inbound and outbound calls while meeting productivity and service level expectations Review and process complex prior authorization requests using clinical criteria and documentation Communicate effectively with team members and healthcare providers regarding clinical information Required Qualifications Active, unrestricted LPN/LVN license Minimum 2+ years of recent prior authorization experience in a PBM, MDO, or clinical setting Experience using CoverMyMeds or similar authorization platforms Strong computer proficiency across multiple systems including Outlook, Teams, Word, and Excel Ability to multitask across multiple monitors and applications simultaneously