Supporting clinical pharmacy programs, the full-time Texas Licensed Pharmacy Technician will assist providers with medication authorization requests, complete electronic prior authorization questionnaires, and communicate with various stakeholders in a remote environment. Key Responsibilities Complete electronic prior authorization (ePA) questions within EMR systems and external payer websites Review patient charts and clinical documentation to support prior authorization requests Communicate with insurance payers to follow up on pending authorization cases and resolve issues Required Qualifications Active TSBP Registered Pharmacy Technician license required Minimum of 6 months of experience in pharmacy, call center, or customer service environment High school diploma or equivalent Experience with electronic prior authorizations (ePA) or pharmacy benefit management processes preferred Bilingual skills (English/Spanish) are a plus