Texas Licensed EVV Agent

To support a growing healthcare team, the full-time Texas Licensed EVV Agent will manage high-volume inbound calls, perform real-time documentation, and utilize Microsoft Office tools while working onsite in Dallas, Texas. Key responsibilities Manage a high volume of inbound calls, targeting approximately 60 calls per day Document interactions in real-time while communicating with callers Utilize Microsoft Office applications, including Teams, Outlook, Word, and Excel, to support daily tasks Required qualifications Minimum of 3 years of experience in a high-volume call center environment Proven ability to handle back-to-back inbound calls and manage priorities effectively Basic computer literacy and ability to navigate multiple systems/screens Strong verbal and written communication skills Bilingual skills in Spanish are strongly preferred