To support nationwide law practices, the full-time Texas Licensed Client Support Specialist will provide compassionate customer service, manage high-volume inbound inquiries, and facilitate client onboarding processes in a remote setting. Key Responsibilities Warmly answer and manage high-volume incoming calls, live chats, and web inquiries for law firms Conduct structured legal intake interviews to gather essential case facts and screen inquiries Document call details and input critical customer information across multiple databases Required Qualifications Must reside in Texas and provide proof of residency upon hire Prior experience in customer service, call centers, or client onboarding is required; legal or medical intake experience is preferred Excellent written and verbal communication skills with a compassionate phone demeanor Strong computer literacy and ability to multitask across multiple software systems Bilingual in Spanish and English is highly desired
Texas Licensed Client Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.