Working remotely full-time, the Texas Licensed Case Manager will manage patient enrollment applications, respond to inquiries regarding financial assistance, and ensure accurate documentation while maintaining a high level of service. Key responsibilities Serve as the first point of contact for inbound calls, assessing patient needs and providing appropriate support Create and complete enrollment applications with urgency, ensuring thorough scrutiny of documentation Conduct follow-up communications to resolve patient inquiries and track benefit investigation processes Required qualifications Previous customer service experience High School diploma or equivalent preferred 1-2 years of experience in Pharmacy and/or Medical Claims billing and coding Clear knowledge of Medicare, Medicaid, and commercial payer policies preferred Intermediate to advanced proficiency in Microsoft Office applications
Texas Licensed Case Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.