Working remotely in Texas, the full-time 2nd Shift Customer Care Representative will manage inbound calls from Members, Clients, and Facilities, handling 60-80 calls daily while providing exceptional customer service during shifts primarily starting after 2pm CST, including weekends. Key responsibilities Handle a high volume of inbound calls, addressing inquiries and providing support to members and clients Progressively manage more complex customer service tasks as skills develop Maintain a quiet and distraction-free home workspace to ensure effective communication Required qualifications Must currently reside in Texas 1 year of Call Center experience 6 months of Customer Service experience Basic typing and computer experience with excellent navigational skills High-speed Internet access with specified minimum upload and download speeds
Texas Customer Care Representative in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.