We're looking for a QA Hardware & Device Test Engineer to join our ever-evolving Genius Quality Engineering Team and help shape the future of global commerce. In this role, you'll play a critical part in ensuring the reliability, performance and readiness of the payment devices that power seamless transactions for businesses and consumers around the world. Working at the intersection of hardware, software and payment technology, you'll drive the validation and onboarding of innovative payment solutions, influence product quality from concept to release and help deliver exceptional client experiences. This is an opportunity to work with cutting-edge payment technologies, collaborate with global teams and make a measurable impact on the products that support Global Payments' mission to enable commerce anytime, anywhere. Lead the onboarding and readiness of new hardware platforms , accelerating time-to-market and enabling quality engineering teams to efficiently test and launch innovative payment solutions. Identify, diagnose and resolve complex device, firmware, software and connectivity issues , improving product stability, reducing operational risk and enhancing overall solution quality. Build and maintain comprehensive device testing strategies and coverage , ensuring hardware compatibility, performance and reliability across a diverse payment ecosystem. Influence continuous improvement across hardware quality processes , collaborating with cross-functional teams to increase testing effectiveness, improve operational efficiency and drive innovation. 3+ years of experience in quality assurance, hardware testing, device management, technical support or a related technical field with demonstrated success delivering high-quality solutions.
Hands-on experience testing and troubleshooting payment devices, point-of-sale (POS) systems, mobile devices or related hardware, with a strong focus on quality and reliability.
Strong knowledge of quality assurance methodologies, defect management and test planning, with the ability to identify risks and drive effective outcomes.
Working knowledge of networking concepts, including Transmission Control Protocol/Internet Protocol (TCP/IP), Ethernet and Wi-Fi, with the ability to diagnose connectivity-related issues.
It's a bonus if you have
Experience working with payment terminal platforms such as PAX, Ingenico, Castles or Verifone . Knowledge of EMV, contactless/Near Field Communication (NFC) and payment processing technologies . Experience with hardware automation, certification testing, firmware validation, Python scripting or tools such as Jira, qTest and GitHub. S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
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This position is listed as full time and onsite.