Providing essential support to patients and providers, the full-time remote Tennessee Licensed Access Specialist will manage inbound and outbound calls, schedule appointments, and address customer needs while ensuring accuracy and adherence to guidelines. Key responsibilities Answers calls efficiently for multiple areas, using standard greetings and ensuring customer needs are met Schedules patient appointments in electronic systems, prioritizing health issues based on urgency Captures customer information and documents messages for clinic staff and providers Required qualifications High School Diploma or GED At least 1 year of relevant work experience Basic knowledge of patient scheduling systems and procedures Understanding of call center etiquette and customer service principles Ability to navigate complex situations and make effective decisions
Tennessee Licensed Access Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.