Temporary Outbound Customer Care Specialist

Working remotely on a temporary basis, the Temporary Outbound Customer Care Specialist will make outbound calls to thank and support volunteers, assist with fundraising activities, and respond to customer inquiries while maintaining a flexible schedule of Monday to Friday from 8:30 am to 5:00 pm CT. Key responsibilities Make routine outbound calls to thank donors and welcome volunteers, assisting with events and advocacy issues Establish ongoing support relationships and educate volunteers on fundraising aspects Utilize multiple software programs to track contact information and interactions Required qualifications High school diploma or equivalent 0-2 years of relevant work experience, with a preference for at least six months in customer interaction Ability to multitask while navigating several software programs and the Internet Exceptional verbal and written communication skills, including typing accuracy Availability to work Monday to Friday from 8:30 am to 5:00 pm CT