Teller - Peak Time

Teller (Entry Level)This position provides extraordinary member experience by performing standard teller transactions and balances processed transactions on a daily basis.Essential Responsibilities and Accountabilities:Performs accurately, routine transactions as it relates to Credit Union products and services in a professional and courteous mannerBalances processed transactions on a daily basisCross sells all Credit Union products and services directing members to the appropriate departmentsAttends training sessions and seminars as requested by supervisor and mandated by the Credit UnionAdheres to and demonstrates the behaviors of the Credit Union's core values; actively works to enhance the member experience throughout the Credit UnionPerforms all duties in line with all Credit Union policies and all state and federal regulationsOther duties as requestedKey Behavioral CompetenciesInitiativeIndividuals effective at this competency are able to take effective action without being directed. When they see a need or are given a goal, they take full ownership and act on it without waiting for someone to tell them what to do or how. They seek out guidance when needed so they are able to achieve goals. They make things happen.Learning AgilityIndividuals effective at this competency are curious and are constantly seeking the "why" behind everything.

They enjoy obtaining new information and seek it out. They can effectively apply new knowledge and inspire others to do the same.Team PlayerIndividuals effective at this competency identify with the larger organizational team and their role within it. They are willing and readily share resources, respond positively to requests from other parts of the organization, and support organizational goals. They have empathy for others' roles and responsibilities and support all members of the organization.Dependability & ReliabilityIndividuals effective at this competency understand the importance of consistently meeting commitments and quality of work.

They are able to be trusted to be on-time, prepared, and will make decisions that are aligned with the organization's purpose, values and goals. They communicate when they cannot meet commitments and make plans to cover any commitments they are missing.Active ListeningIndividuals who are effective with this competency will be fully present and give undivided attention when someone is speaking. They will give cues both verbally and non-verbally indicating they are engaged in what someone is saying. When the speaker is finished speaking, they paraphrase to confirm understanding of what was being communicated.Knowledge and Skills:High School diploma or equivalentAt least 6 months of cash handling experienceSatisfactory completion of teller trainingGood oral communication skillsAbility to operate standard office equipment (i.e.

calculator)Must be able to speak clearly and deliver information in a logical and understandable sequence.Must be able to use basic math skills and spell accurately up to a high school graduate level.ADA Requirements:Physical Requirements:Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. on occasion.Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.Must be able to stand for long periods of time.Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.Must be able to work additional hours whenever required or requested by management.Must be capable of regular, reliable, and timely attendance.Working Conditions:Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.Must be able to read and carry out various written instructions and follow oral instructions.An Equal Opportunity Employer, including disability / veterans.