To support a growing pharmacy program, the Telephonic Pharmacy Care Coordinator will engage with patients remotely, conducting high-volume outreach to explain services, obtain consent, and manage enrollment processes for a specialized mail-order pharmacy. Key responsibilities Conduct high-volume outbound telephone outreach to introduce pharmacy services and guide patients through enrollment Document patient consent and update electronic health records based on patient decisions regarding pharmacy preferences Meet call center performance expectations, including call quality, productivity, and enrollment targets Required qualifications Current Medical Assistant certification (CMA/RMA) Experience in a telephonic, call-center, or high-volume outbound patient outreach environment Strong interpersonal skills with the ability to build trust and engage patients over the phone Experience in healthcare, pharmacy, or care coordination roles Proficiency in electronic health record (EHR) systems and MS Office Suite
Telephonic Pharmacy Care Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.