Telephone Interviewer

Remote Telephone InterviewerLive in Arizona, Florida, New York, or Texas? Join a Top Workplace!Looking for a temporary remote opportunity with the potential to grow into something more?Velocitii is hiring Remote Telephone Interviewers for a contract assignment running from 10/5/2026-1/31/2027. In this role, you'll conduct telephone interviews with insurance applicants, gather detailed information, and play an important part in the underwriting process.This is a temporary contract position, with the potential to be considered for a regular full-time position at the completion of the contract based on business needs and performance.Ready to be part of something great?

View our website to learn more and apply today!WHAT'S IN IT FOR YOU – THE PERKS!Compensation & Contraction Completion BonusPay is dependent on state:AZ: $17.50/hourFL: $16.50/hourNY: $17.50/hourTX: $16.00/hourPaid training providedContract runs 10/5/2026-1/31/2027Completion bonus available at the end of the contract based on certain qualificationsCompany-Provided EquipmentWe'll set you up with everything you need to succeed—no equipment worries!Remote WorkWork comfortably from home and skip the commute.Supportive CultureVelocitii values open communication, compassion, collaboration, and creating a strong sense of belonging for all employees.Opportunity for Future EmploymentWhile this position is a temporary contract role, successful employees may be considered for future regular full-time opportunities based on performance and business needs.Consistent ScheduleMonday–Friday shifts start between 8:30-9:30 AM EST—no weekends!A DAY IN THE LIFEAs a Telephone Interviewer, you'll play an important role in the insurance application process by conducting telephone interviews with applicants and gathering accurate information to support underwriting decisions.You'll:Answer inbound calls and conduct telephone interviews with medical insurance applicantsMake outbound calls to applicants when additional information is neededApply critical-thinking and analytical skills to gather complete and accurate informationCommunicate professionally through phone conversations and written correspondenceNavigate multiple computer applications while efficiently documenting interview detailsMaintain confidentiality and handle sensitive information with professionalismMeet productivity and quality expectations in a fast-paced environmentAssist with pre-screen calls after demonstrating proficiency in telephone interviewsCollaborate with teammates and leadership to support departmental successEnd your day knowing you've helped ensure accurate and efficient processing of insurance applicationsWHAT WE'RE LOOKING FORRequired:6+ months in a call-center experience1+ year of customer service experienceStrong verbal, written, and active listening skillsOrganizational and time management skillsCritical thinking and problem-solving abilitiesStrong attention to detail and accuracyAbility to navigate multiple computer systemsExperience in a virtual desktop environmentDistraction-free remote workspaceHigh school diploma or GEDPreferred:Experience conducting interviews or gathering information over the phoneInsurance, underwriting support, healthcare, medical, or financial services experienceExperience working in a productivity-driven environmentPrior remote work experienceAdditional expectations:Participate in virtual interviews using a computer with a working cameraComfortable in a diverse, inclusive, team-focused cultureComplete pre-employment steps:Internet speed testBackground screening, employment verification, and drug screeningIf your experience and qualifications align with what we're seeking, we encourage you to apply today. We look forward to the opportunity to learn more about you!