Telecommunications Manager 2Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team.Job Location: Austin, TXDescription of Services: The Company requires the services of 1 Telecommunications Manager 2, hereafter referred to as Candidate(s), who meets the general qualifications of Telecommunications Manager 2, Networking/Telecommunications and the specifications outlined in this document.
All work products resulting from the project shall be considered "works made for hire" and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by law.Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platformsOversee daily operational activities, including incident management, problem resolution, and service availabilityServe as escalation point for high-priority network and infrastructure issuesCoordinate and prioritize workload across Network Services teams, including infrastructure and security-focused functionsSupport ongoing and planned initiatives, including: SD-WAN implementation and optimizationNetwork monitoring and observability tools (e.g., ThousandEyes, AppDynamics)Security integrations (e.g., Secure Workload, NGFW, identity services)Provide vendor coordination and oversight for network-related services and contractsEnsure compliance with Agency security standards, policies, and regulatory requirementsParticipate in change management processes and ensure proper documentation and approvalsCollaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams to support cross-functional initiativesProvide status reporting, risk identification, and mitigation planning to leadershipMaintain documentation of network architecture, processes, and operational proceduresSupport knowledge transfer and continuity planning for the return of the permanent Network Services ManagerCandidate Skills and Qualifications: Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.7 Required Minimum of seven (7) years' experience performing supervisory/management work including providing clear direction to subordinates; promoting teamwork and motivating others to accomplish goals.7 Preferred Minimum of seven (7) years' of experience with administration, maintenance, and design of Cisco VoIP solutions is required.5 Preferred Minimum of five (5) years' experience managing a networking team in a highly complex environment.5 Preferred Experienced with implementation and support of 24x7x365 network, voice, and video environment.Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.