Work authorization: Must be authorized to work in the U.S. without current or future sponsorship
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$125,000 – $135,000 | Greater Newark, NJ (Hybrid – Tuesday & Wednesday Onsite)
We're partnering with an established telecommunications software company seeking a Telecom Software Support Engineer to support mission-critical production environments. This is an excellent opportunity for a strong Linux/RHEL professional who enjoys troubleshooting complex issues and working directly with customers.
Responsibilities
● Troubleshoot Linux production environments and customer issues
● Analyze logs, traces, and packet captures to identify root causes
● Apply production fixes, upgrades, and patches
● Create Methods of Procedure (MOPs)
● Collaborate with customer engineering and internal development teams
● Participate in scheduled maintenance windows
Requirements
● 5+ years of Linux systems administration or production support experience (RHEL, CentOS, Ubuntu, etc.)
● xhqgsiq Strong Linux troubleshooting skills
● Solid networking knowledge (TCP/IP, DNS, routing)
● Experience with Wireshark, tcpdump, or Linux log analysis
● Strong communication and customer-facing skills
Preferred
● SIP/VoIP experience
● VMware vSphere
● Bash/Shell scripting
● Docker, AWS, or Kubernetes
Telecom Software Support Engineer – RHEL in jersey city at Unknown Company
This position is listed as full time and hybrid.