Telecom Business Support System (BSS) Domain SpecialistKeywords: CRM, Billing, Order Management and Enterprise Product Catalogue domainsRole PurposeLead business and technology solution architecture and design for Telecom Business Support System (BSS) i.e. CRM, Billing, Order Management and Enterprise Product Catalogue domainsLeverage telecom, media domain and Amdocs products knowledge to develop an optimal solution and leveraging Amdocs OOTB capabilityAct as liaison and representative of IT as Domain Specialist and liaise with business and technology community for IT/ Business initiatives phases, to ensure that the solution meets the defined needs of the business and IT objectivesExperience and skills requiredMust be a SME within Telecom BSS domainMinimum of 12+ years of hands on experience on telecom wireline, wireless and cable industry with minimum of 5+ years of experience in e2e BSS solution consulting, architecture and designProven implementation experience with at least 2 large Telecom BSS rollouts in Telecom Wireless industryIn depth understanding of fixed, mobile and convergence domains and related marketsIn depth understanding of various CRM, Billing, Order Management and Product Catalogue COTs productsStrong understanding of Amdocs products suite will be an added advantageExposure and knowledge on TMForum eTOM, TAM and SID models specifically around Customer and Product domainKey Accountabilities:Analyze, interpret and translate clients' business needs into rigorous Business and System Requirements documents for strategic business project. Manage and participate in the capture and definition of all stakeholder requirements and agreement on their prioritizationFacilitate workshops with stakeholders, provide leadership to determine and define the appropriate Solution Architecture and DesignLead, Consult and communicate with required team members involved in the delivery of program to ensure alignment with the agreed works program & IT BlueprintLead, Consult and communicate with Business units in the evolution of business/knowledge processes and supporting infrastructuresActively participate in the requirements analysis, process definition, solution architect & design and development, reviews (internal & external) and presentationIdentify and communicate any potential solution options for cost savingsAct as liaison and representative of IT as Business Analyst / Domain Specialist and liaise with business community for Analysis, Design and Build phases, to ensure that the solution meets the defined needs of the business and IT objectivesProvide key IT direction for Business capabilities and processes.