Technology Technician I

Job Vacancy: Technology Technician I
Terms of Employment: 12 months, full time, with benefits
Salary: Bi-Monthly - NC State Salary Scale plus Applicable Supplements
Supervisor: Chief Information Officer
Nature of Work:
An employee in this class supports, repairs, and maintains Currituck County Schools' hardware, software, and network operations for all eleven (11) schools and district offices.
Training and Experience:

• Two-year college or technical school degree in electronics or computers and job experience.

OR

• Equivalent combination of education and job experience .

Knowledge and Skills: (Not all-inclusive)

• Strong knowledge of hardware and software used in educational and administrative settings.
• General knowledge of network operations. (Windows 11, ChromeOS, and Microsoft Active Directory)
• Understanding of mechanical, electronic, and computer principles as applied to the installation, repair, and maintenance of hardware and software used in educational and administrative settings.
• Strong customer service skills.
• Strong understanding of confidentiality (CIPPA, FERPA, etc.)
• General understanding of Google Suite for Education.

Abilities: (Not all-inclusive)

• Troubleshoot when hardware or software aren't functioning as expected.
• Lift/carry or pack/unpack hardware (sometimes heavy).
• Work under pressure, at times, in a fast paced environment.
• Communicate effectively with all levels of technology users.
• Establish and maintain effective working relationships.
• Work alone or with a team, and adjust when the need arises.

Requirements:

• Must pass a criminal background check.
• Must have a valid driver's license, as this position requires movement between buildings.
• Must have a smartphone for use during work hours (monthly reimbursement paid)