Technology Program Manager ConsultantLocation: NYC, NY (Onsite) Client: MTA NYRate: $80/hr c2cInterview: BOTH WEB CAM AND INPERSONLocal NY or NJ relocationNo expired certificationWork hours: 37.50hrsThis position will require the consultant to work onsite. The MTA Strategy and Enterprise Architecture department's mission is to deliver innovative and responsive solutions that enable safe, effective, and efficient transportation operations which strategically align with the overarching corporate MTA goals. IT will partner with all MTA business units to understand the overall information needs of the transportation agencies and the communities they serve to optimize the adoption and use of information technology.
The Technology Program Manager Consultant position will be instrumental in leading in the execution and delivery of large-scale complex, cross-domain technology initiatives within the Enterprise Strategy & Architecture (ESA) division. The ideal candidate brings a combination of strong technical understanding, disciplined program governance, and the ability to operate effectively within a complex, public-sector environment. This role blends strategic oversight and program management expertise that will work closely with architecture teams across Enterprise Architecture, Cloud, Platform, Data & AI, Application, and Network domains, as well as key IT functions including Capital Projects, Operational Technology, Infrastructure & Operations, Product, and Cybersecurity.
A major focus of the role is developing, expanding, and maintaining an executive dashboards and performance metrics profile that provide visibility into employee bandwidth, resource allocation, and project health. The Manager synthesizes complex data into actionable insights and executive summaries that inform leadership decisions, drive operational efficiency, and support long-term strategic planning. The position ensures cohesive delivery across interconnected technology domains and alignment between technology solutions and MTA business objectives.Key Responsibilities:Collaborate with senior leadership including CTO, DCTO’s offices, Directors, and program stakeholders across a highly matrixed organizational structure.Develop high-quality executive Power BI dashboards scorecards, and performance metrics to support leadership oversight, resource planning, and operational decision-making.Build, refine, and present executive-level presentations summarizing program status, risks, financials, and strategic impacts.Prepare detailed metrics and analysis of dashboard and formulate into executive summary and concise detail.Track KPIs and present progress to executive leadershipEnsure solutions align with MTA architecture standardsConduct capacity planning and resource forecasting analysisIdentify system inefficiencies and outline reengineering effortsCommunicate effectively with all stakeholdersCoordinate with enterprise architecture, product divisions, infrastructure teams, cybersecurity, and operational departments to ensure program alignment with MTA IT standards.Assist in the development of the ESA’s strategic technology roadmapIdentify and assist to mitigate risksDrive continuous improvement and innovation across systemsAssist to highlight team priorities and resource supply/demandAddress workload and performance issuesEscalate unresolved issues appropriatelyPerform other duties as assignedCertifications:PMP – RequiredAgile - RequiredCSM – RequiredITIL Foundation – RequiredProven expertise across Cloud, Data & AI, Network, Applications, and Enterprise ArchitectureAdvanced proficiency in Microsoft Office Suite (Teams, Planner, Visio, Word, Excel, Access, PowerPoint, SharePoint).Power BI experience includes dashboard creation, KPI design, and data analysis.Hands-on experience with Jira and ServiceNow for project tracking and portfolio reporting.