Technology Manager | First Point Group | Dallas, TX

Position Summary

As Technology Manager, you will serve as an essential engineering leader overseeing technical operations across Network Engineering, Optical Transport, and Enterprise Systems/IT. Operating within an advanced telecommunications, fiber, and ISP environment, this leadership role is responsible for driving high-availability architecture, network scalability, and robust systems performance. You will bridge executive strategy and hands-on operational excellence, directly leading multidisciplinary engineering teams to ensure optimal service delivery, technological innovation, and operational resilience across core carrier infrastructures.

Detailed Job Description

The Technology Manager provides overarching strategic and operational leadership across complex network and transport environments, enterprise systems, and IT infrastructure. You will manage end-to-end multi-protocol label switching, carrier IP routing, optical transport backbones, and virtualized computing platforms to guarantee five-nines service availability across regional fiber networks. Day-to-day duties involve leading seasoned network and systems engineers, resolving critical technical escalations, conducting comprehensive capacity planning, and spearheading infrastructure modernization initiatives.

In this capacity, you will architect resilient Layer 2/Layer 3 networking frameworks, evaluate carrier-grade vendor equipment, and implement stringent cybersecurity and business continuity standards. The role demands an agile technologist capable of conducting deep-dive protocol analysis alongside vendor contract governance, disaster recovery execution, and inter-departmental collaboration. By aligning engineering deliverables with enterprise objectives, you will empower teams to deliver exceptional connectivity while fostering a high-performance culture of engineering rigor and operational accountability.

Key Responsibilities

• Lead, mentor, and direct multidisciplinary technical engineering teams across Network Engineering, Transport Engineering, and IT Systems.
• Oversee carrier-grade IP networking architectures, including advanced routing, switching, VLAN segmentations, and L2/L3 transport topologies.
• Manage enterprise-wide implementation and performance tuning of dynamic routing protocols, specifically BGP, OSPF, and associated traffic engineering policies.
• Direct DWDM and optical transport engineering operations, ensuring optical link redundancy, channel capacity, and high-speed wavelength stability.
• Design and drive end-to-end network architecture, scalability strategies, redundancy frameworks, and long-term capacity planning models.
• Supervise server environments, enterprise storage solutions, virtualization clusters, and mission-critical IT infrastructure systems.
• Serve as top-tier escalation authority for critical network outages, directing root-cause investigations and implementing preventive reliability measures.
• Formulate and enforce comprehensive cybersecurity policies, disaster recovery architectures, and enterprise business continuity frameworks.
• Direct technology evaluations, RFP processes, carrier vendor relationships, and third-party contract negotiations.
• Establish strategic technology roadmaps and oversee the timely execution of complex fiber, ISP, and network infrastructure deployment projects.

Required Qualifications & Skills

• 7+ years of progressive professional experience in Telecommunications, Network Engineering, Systems Engineering, or Carrier IT Infrastructure.
• Proven track record of technical leadership or engineering management supervising technical teams and operational workflows.
• In-depth subject matter expertise in core networking protocols and technologies, specifically BGP, OSPF, VLANs, and Layer 2/Layer 3 switching.
• Demonstrated hands-on and working knowledge of DWDM, optical transport networks, and carrier fiber technologies.
• Extensive background operating within ISP, Carrier, CLEC, Fiber Operator, or modern Data Center mission-critical environments.
• Practical background managing enterprise servers, virtualization platforms, storage systems, and foundational IT infrastructure.
• Demonstrated experience managing business continuity planning, disaster recovery drills, and network cybersecurity safeguards.
• Exceptional communication, problem-solving, stakeholder coordination, and team leadership capabilities.

Nice-to-Have Skills

• Hands-on engineering and operational experience with Nokia service-provider routing and optical transport platforms.
• In-depth systems administration expertise across enterprise Linux distributions, Windows Server environments, and VMware virtualization platforms.
• Industry-standard professional certifications such as Cisco CCNP/CCIE, Nokia NRS II, or equivalent carrier-level credentials.
• Practical familiarity with network automation frameworks, scripting languages (Python, Bash), and network telemetry monitoring suites.
• Formal education with a Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Science, or equivalent technical discipline.

Work Location: Dallas, TX

Recruitment Pro Tip

Tailor your CV to clearly spotlight your dual capability in carrier-grade technical engineering and personnel leadership. Highlight quantifiable operational metrics, such as network uptime achievements, fiber backbone expansions, or DWDM capacity upgrades you directed. If you have direct experience with Nokia service-provider platforms or managing hybrid carrier infrastructures spanning BGP/OSPF routing and VMware virtualization, position these technical proficiencies at the forefront of your professional summary.