Benefits:
401(k)
401(k) matching
Company car
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Company Overview
NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!
Job Summary
The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.
Responsibilities
Onsite computer solutions for Windows-based PCs and Apple computers
Offer solutions such as hardware upgrades and remote monitoring to Business customers
Network installation and maintenance (wired, wireless, LAN, WAN, DNS, DHCP, TCP/IP)
Network and system optimizations for Small to Medium-Sized Businesses
Data recovery and loss prevention
Virus protection and Spyware/Adware removal
Computer security enhancement
PC Hardware and software fault isolation and repair
System repair and upgrades
Software upgrade and installation
One-on-one training
Server deployment utilizing Cloud Infrastructure
Domain Configuration with hybrid and on-premise Active Directory
Desire to implement automation to improve business processes
Qualifications
3-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
Managed Services experience is a huge plus!
Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
Proficiency with peer-to-peer and client/server network configurations and troubleshooting
Professional, high-energy, customer-oriented work ethic
Valid driver’s license and a clean driving record
Must be willing to submit to mandatory background check
Benefits/Perks
Great culture with a customer-first mentality
Startup opportunity to help build a national brand
Access to fully branded Nerd Van
Opportunity to be a part of a growing brand! (Voted the ChamberALX's Rising Star of the Year at the 2021 Best in Business Awards and recognized as The Zebra's Reader Choice awardee for IT solutions for 2021)
New challenges daily supporting small business owners who value a clean, reliable IT infrastructure
Overtime available (all hours in excess of 40 hours per week)
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.