Techno-Functional Analyst – Manufacturing Operations

Techno-Functional AnalystAscentt is building cutting-edge data analytics & AI/ML solutions for global manufacturing leaders. We turn enterprise data into real-time decisions using advanced machine learning and GenAI. Our team solves hard engineering problems at scale, with real-world industry impact.

We're hiring passionate builders to shape the future of industrial intelligence.We are seeking an experienced Techno-Functional Analyst with 7+ years of experience in Manufacturing Operations, Digital Manufacturing, and Operational Excellence initiatives. The ideal candidate will possess strong domain knowledge across manufacturing processes, machine reliability, downtime management, dynamic disruption handling, and production performance optimization. This role requires close collaboration with business stakeholders, operations teams, IT teams, and solution providers to translate business requirements into scalable digital solutions.The candidate should have participated in at least 1–2 end-to-end manufacturing transformation or digitalization projects and demonstrate expertise in business analysis, process documentation, stakeholder management, testing, and solution deployment.Manufacturing Process AnalysisAnalyze and document manufacturing business processes across production operations.Assess and improve key operational areas including:Downtime ManagementMachine Reliability & Asset PerformanceDynamic Disruption ManagementProduction Scheduling & ExecutionOEE (Overall Equipment Effectiveness)Root Cause Analysis and Continuous ImprovementIdentify process inefficiencies and recommend technology-enabled solutions.Business Analysis & Requirements ManagementGather, analyze, and document business requirements from manufacturing stakeholders.Create and maintain:Business Requirement Documents (BRD)Functional Requirement Specifications (FRS)Process Flow DiagramsUser Stories and Acceptance CriteriaGap Analysis DocumentationTranslate business needs into functional specifications for technical teams.Stakeholder ManagementAct as the liaison between Manufacturing Operations, Engineering, Quality, Supply Chain, and IT teams.Facilitate workshops, requirement gathering sessions, and solution reviews.Manage stakeholder expectations and ensure alignment throughout project lifecycles.Present findings, recommendations, and project updates to business leadership.Solution Design & ImplementationCollaborate with solution architects, developers, and implementation teams.Support design and deployment of manufacturing solutions such as MES, Manufacturing Analytics, Predictive Maintenance, Reliability Platforms, and Production Monitoring systems.Validate functional designs against business requirements.Testing & User AcceptanceDevelop test scenarios, test scripts, and validation plans.Lead System Integration Testing (SIT) and User Acceptance Testing (UAT).Coordinate defect management and resolution activities.Ensure business sign-off and successful solution adoption.Change Management & AdoptionSupport user training and change management initiatives.Develop process documentation, user guides, and operational procedures.Assist in rollout planning and post-implementation support.Required QualificationsExperience7+ years of experience as a Business Analyst, Functional Analyst, or Techno-Functional Consultant within Manufacturing environments.Experience in at least 1–2 full-cycle Manufacturing Transformation, MES, Smart Factory, Industry 4.0, or Digital Manufacturing projects.Strong understanding of manufacturing KPIs and operational workflows.Domain ExpertiseHands-on experience in one or more of the following areas:Downtime Tracking and AnalysisMachine Reliability and Asset Performance ManagementDynamic Disruption ManagementProduction OperationsMaintenance OperationsOEE Monitoring and ImprovementManufacturing AnalyticsContinuous Improvement InitiativesFunctional SkillsBusiness Process MappingRequirement Gathering and AnalysisBRD/FRD DocumentationProcess Modelling (Visio, BPMN, etc.)Gap AnalysisUAT Planning and ExecutionStakeholder Engagement and CommunicationTechnical UnderstandingFamiliarity with Manufacturing Systems such as:MES (Manufacturing Execution Systems)ERP Manufacturing ModulesReliability and Asset Management SolutionsProduction Monitoring PlatformsIndustrial IoT and Manufacturing AnalyticsAbility to work effectively with technical teams and understand system integrations.Preferred QualificationsExperience with Industry 4.0, Smart Manufacturing, or Digital Factory initiatives.Exposure to SAP Manufacturing, SAP Digital Manufacturing, Siemens Opcenter, Rockwell FactoryTalk, AVEVA, Ignition, PTC ThingWorx, or similar platforms.Knowledge of Lean Manufacturing, Six Sigma, TPM, or Reliability Engineering concepts.Certification in Business Analysis, Agile, Scrum, or Project Management is desirable.Key CompetenciesStrong analytical and problem-solving skills.Excellent communication and presentation abilities.Stakeholder management and facilitation skills.Ability to bridge business and technology teams.Process-oriented mindset with attention to detail.Experience working in cross-functional and global teams.