Technical Writer or Trainer

Technical Writer Or TrainerPosition Details:Job Title: Systems Support Engineer 3 (Tech Writer/Trainer)Location: Melbourne, FLDuration: 12 MonthsJob Description:Roles and Responsibilities:Responsible for specialized tasks in technical writing, technical training, and instructional design/development. Specifically, these tasks may include:- Creates, develops, plans, writes and edits operational, instructional, maintenance or procedures for paper, multimedia or web-based publication.- Develops, organizes and delivers technical training programs, related materials and/or interactive courseware for customer training.- Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users.- May document engineering processes and specifications.- Recommends formats responsive to technical and customer requirements.- Researches, organizes, writes, edits and produces original technical documentation.- Plans, designs, implements and maintains computer/web-based training modules.- Performs help desk services planning, analysis and implementation for customers involving equipment, personnel, scheduling, cost and productivity metrics.Qualifications:- Bachelor's degree in a technology field with 6 years relevant experience required, or an Associate's degree, graduation from a military or commercial electronics course, and at least 12 years relevant experience required.- Must be eligible to obtain a security clearance.Preferred Additional Skills:- Proficiency using Excel.- Prior experience with COTS integration and government documentation standards.- Excellent communication skills, and the ability to work harmoniously in a team environment with government customers and other contractors.- Ability to produce clear and concise documentation of test data, and system performance using MS Word and Excel.- Persons already possessing required clearances are preferred