Technical Training and Development Business AnalystProSidian seeks a Technical Training and Development Business Analyst for Program Support on a Contract Contingent generally located across the CONUS - Washington D.C across the Mid Atlantic Region supporting Regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area.We seek Technical Training and Development Business Analyst candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as WMATA. This as a Contract Contingent or Contract W-2 (IRS-1099) Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area / Swim Lane / Category Discipline Professional - WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.Provide services and support as a Technical Training and Development Business Analyst (WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA) | Technical Training and Development Division (TTDV) | Safety and Readiness Department Generally Located In CONUS - Washington D.C and across the Mid Atlantic Region (Of Country/World) Working On-Site (Client Site).Business Analysis & Training Integration. Bridging insights and operations—driving data-informed decisions to enhance WMATA's training and workforce outcomes. Empowering organizations with flexible, expert talent solutions that enhance efficiency, agility, and performance through tailored staffing while fueling WMATA's workforce excellence through innovative, data-driven instructional design that transforms learning into operational performance. This work factors into the categories of Technical Training and Learning Design Staff Augmentation, Comprehensive Instructional Systems Design and Process Modernization, Learning Innovation Design and Performance Enhancement, Safety and Readiness Technical Training, and Learning Design and Technical Workforce Capability Enhancement.
Elicits requirements, analyzes gaps, produces dashboards/metrics, and supports planning/reporting between TTDV, ISD, and engineering teams.Responsibilities and duties include:Elicit and document business requirements; identify training gaps; document needs; translate data into actionable insights; support decision-making and system alignment for TTDV initiatives.Draft future-state processes: Create process maps, use cases, and user stories that help to reinforce the desired future state and support solution design and implementation.Support change management planning and execution: Support in the development of change management strategies including stakeholder analysis, communication plans, and training approaches and documentation to ensure successful adoption of new workflows.Analyze training needs and performance gaps: Conduct comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency.Design and develop NextGen learning materials: Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning.Evaluate training effectiveness: Develop and apply robust evaluation strategies based on established models such as Kirkpatrick's Four Levels.Provide subject matter expertise in instructional design methodologies: Serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development.Provide process engineering services: Analyze, redesign, and digitize existing paper-based workflows. The objective is to improve efficiency, accuracy, and accessibility by transitioning to digital systems aligned with organizational goals while ensuring stakeholder adoption and sustained change.QualificationsDesired qualifications for Technical Training and Development Business Analyst | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation (WMATA ) candidates:5+ years in business analysis, data reporting, or training program support within large organizations.Bachelor's business administration, information systems, or related field3+ years of experience in business analysis and process documentationStrong communication and analytical skillsExperience with requirements gathering and stakeholder facilitationThis position aligns with functional and technical requirements in the Government And Public Services Sector and Technical Training and Development Business Analyst Candidates principally support Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area / Swim Lane / Category Disciplines.Primarily focused on Professional and Management Development Training initiatives and aligned with Program Support activities Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area Activities.Data modeling, requirements documentation, stakeholder facilitation, and analytical software (Excel, Power BI).Analytical mindset, adaptability, communication, and problem-solving.Supports performance tracking, project reporting, and change management within TTDV programs. The ProSidian Learning Innovation Design Consultants shall provide:All hardware required for the performance of the scope of work; andProper licenses and license codes along with hardware keys for required software (namely Microsoft Suite and Adobe Creative Cloud, including Captivate (old and new versions))Consultant resources engaged during this project must have taken the relevant recommended training courses or have equivalent knowledge and experience; andThe ProSidian Learning Innovation Design Consultants agree to cooperate in good faith to complete the services and deliverables in a timely and professional manner.The ProSidian Learning Innovation Design Consulting Team will submit all required deliverables, as outlined in this Statement of Work (SOW), to The Client's COTR/Project Manager for review and approval. The Client will evaluate each deliverable to determine whether it meets the criteria established in this agreement and adheres to relevant procedures. Once a deliverable is reviewed and found to meet these standards, it will be deemed accepted.Progress ReportingMinimum of weekly check-in meetings with The Client's COTR/Project ManagerMinimum of bi-weekly draft update emails for The Client's COTR/Project Manager to send to stakeholdersMinimum of monthly written status reports with updated project plans and Gantt charts each monthFinal project close-out documentation and handoff or transition out documentationThe Client will provide The ProSidian Learning Innovation Design Consulting Teams with:Existing policies and procedures, and other related documentation;Access from IT to exchange deliverables, data and materials in the performance of this Contract;Necessary training required to access The Client facilities or locations; andSMEs for scheduled workshop sessions.The Client shall be responsible for providing escorts, coordinating access to facilities, and providing all The Client personnel required to support Consultants in the performance of their duties.Standard Skills Required: Proficiency in project management methodologies and tools.
| Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment.
We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.Full Time Regular VISA Sponsorship: NoWe will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship RequiredYou must be a United States CitizenBackground Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.Acts as key liaison between training, process engineering, and management functions.#TechnicalCrossCuttingJobs #Government And Public Services #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmekAdditional InformationAs a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies (1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)); and support all business development and other efforts on behalf of ProSidian.Personal Effectiveness –