Dobson Fiber is seeking a Technical Support Supervisor to lead a team delivering exceptional customer service and technical assistance to residential and business internet customers.
You will monitor service levels, coach staff, manage escalations, and drive continuous improvement while ensuring adherence to policies and delivering high-quality support across FTTH, GPON/XGS-PON networks, and Wi-Fi services.
#J-18808-LjbffrTechnical Support Team Lead – Customer Experience & Ops in oklahoma city at Unknown Company
This position is listed as full time and onsite.