MCI is seeking a remote Technical Support Specialist to troubleshoot VoIP phones, data gateways, and HD video service issues across the United States. The role emphasizes strong customer service, problem-solving, and the use of Remedy CRM to document interactions.
Ideal candidates are 18+, have a HS diploma, know VoIP basics, and can multitask across tools while maintaining regular attendance in a fast-paced environment.
#J-18808-LjbffrTechnical Support Specialist - VoIP & HD Video (Remote) in ne at Unknown Company
This position is listed as full time and able to be worked remotely.