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Technical Support Specialist — Remote, First‑Call Resolution

tallahassee, fl • Posted 4 days ago
Remote Full Time IT & Technology

Aetna in Tallahassee, FL is seeking a Technical Support Representative to handle technical inquiries from CVS store personnel, pharmacy and Minute health staff. Remote work is available; you must have a quiet workspace and a secure internet connection to ensure timely support.

The position emphasizes first-call resolution and customer satisfaction. A Bachelor's degree is required, along with at least six months in technical or call-center roles; you will use knowledge articles and case-tracking

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