We are looking for a Technical Support Specialist to troubleshoot and resolve complex printer-related issues. The role involves managing escalations, diagnosing hardware, software, network, and connectivity problems, installing and configuring applications, and coordinating with field engineers and support teams.
Required Skills:
- Printer Technical Support and Troubleshooting
- Hardware and Software Troubleshooting
- Network and Connectivity Issues
- Application Installation and Configuration
- Technical Escalation Management
- Customer Communication and Issue Resolution
- Remote or Phone-Based Technical Support
Preferred Experience: Field support, customer service, or technical support experience.
Technical Support Specialist in Boise at TalentOla
This position is listed as full time and able to be worked remotely. It was posted 2 days ago.