Technical Support Specialist

Job TitleWe are searching for candidates to support technical questions for appliance and lawn and garden repairs.The position is in an office environment explaining and diagnosing DIY repairs in written and verbal form.RequirementsStrong Appliance Repair Knowledge or Lawn and Garden Repair Equipment Knowledge (5 plus years' experience a must)Presentation skills or experience in training (Preferable but optional)Presenting DIY tutorials onscreen on social media platformsStrong knowledge of Internet Search EnginesExperience using a computer with multiple screens and tab browsingTyping 35 WPM is requiredExcellent Communication skills- verbal, written and listening- sufficient level in order to assist internal and external customers in written and verbal form.Must be will to work a flexible work schedulePerksFun, Friendly and Family AtmosphereAs a corporation, we pay 100% of the employees Medical, Dental and Vision premiums.Paid Vacation TimePaid Sick TimePaid Company HolidaysUnderstanding Management TeamPerformance BonusPerformance ReviewsAppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.Applicants must be able to pass a drug screening and background investigation.*******This position is not IT Technical Support. This is not an REMOTE Position, the position is located in Cleveland, TN. ********