Job Description
Job Description
The Specialist, Technical Support provides day-to-day technical support to the Information Systems department.
Essential Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following:
* Install, configure, repair and replace PCs
* Install, configure, repair and replace telephones
* Configure basic network interfaces on various devices
* Troubleshoot basic networking issues
* Configure Avaya to include adds, moves and changes.
* Provide technical assistance as required
* Maintain firm's printing environment-training provided
Qualifications/Position Requirements
* Knowledge of PC architecture
* Good understanding of how all subsystems work in a PC and interact with each other
* Good working knowledge of networking and basic TCP/IP configurations
* Knowledge of Windows 7 & Windows 10
* Basic electronics knowledge
* Good understanding of Avaya phone systems to include adds, moves an changes
* Ability to work on new equipment and devices without formal training
* Ability to manage a varied workload and meet deadlines
* Must be punctual and reliable
* Strong interpersonal skills
* Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
* Excellent written and verbal communication skills
* Ensure confidentiality of all the Firm's and clients documentation and information
Education and/or Experience
* Bachelor's degree or equivalent military experience
* Previous experience with extensive focus on PCs on a network in a medium to large corporate environment
Job Description
The Specialist, Technical Support provides day-to-day technical support to the Information Systems department.
Essential Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following:
* Install, configure, repair and replace PCs
* Install, configure, repair and replace telephones
* Configure basic network interfaces on various devices
* Troubleshoot basic networking issues
* Configure Avaya to include adds, moves and changes.
* Provide technical assistance as required
* Maintain firm's printing environment-training provided
Qualifications/Position Requirements
* Knowledge of PC architecture
* Good understanding of how all subsystems work in a PC and interact with each other
* Good working knowledge of networking and basic TCP/IP configurations
* Knowledge of Windows 7 & Windows 10
* Basic electronics knowledge
* Good understanding of Avaya phone systems to include adds, moves an changes
* Ability to work on new equipment and devices without formal training
* Ability to manage a varied workload and meet deadlines
* Must be punctual and reliable
* Strong interpersonal skills
* Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
* Excellent written and verbal communication skills
* Ensure confidentiality of all the Firm's and clients documentation and information
Education and/or Experience
* Bachelor's degree or equivalent military experience
* Previous experience with extensive focus on PCs on a network in a medium to large corporate environment
Technical Support Specialist in new york at Unknown Company
This position is listed as full time and onsite.