Act as second-level support for technical investigations across Aircall's platform. Troubleshoot integrations, APIs, messaging, call configuration, analytics, and AI-powered features. What You Will Do: Lead live troubleshooting sessions and explain complex technical findings clearly. Collaborate with Product, Engineering, and external partners to resolve bugs. What We Are Looking For: Experience in technical support within SaaS or telecom. Strong API/webhook troubleshooting skills and a customer-focused mindset. Aircall Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue and resolve issues faster. The company is a fast-scaling, product-driven unicorn with offices across the globe and a collaborative, execution-focused culture. #J-18808-Ljbffr
Technical Support Specialist (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.