Franklin Fitch

Technical Support Specialist

Dover, NJ • Posted 2 days ago
Onsite Full Time Staffing and Recruiting

Level 2 IT Support Technician – Onsite Dover, NJ - $35 p/h

My client is an established Managed Service Provider (MSP) who at a very exciting point of investment so they are expanding their technical support team following the launch of a significant new project and increased client base.

You will be client facing and have ownership of L2-L3 support tickets alongside small to medium sized impactful infrastructure projects, you will be predominantly working in large enterprise organisations within the financial services sector. You will be hands-on across a variety of tasks: troubleshooting, working with physical infrastructure, and developing their technical skill set.

You will need:

  • L1/L2 support experience
  • Examples of being proactive, driven and organised
  • Experience with Office365
  • Experience with troubleshooting, installing and managing physical hardware
  • Work with enterprise networking equipment and infrastructure.

You will get:

  • Uncapped, paid overtime
  • Market leading training and professional development
  • Client site visits
  • Team socials

Technical Support Specialist in Dover at Franklin Fitch

This position is listed as full time and onsite. It was posted 2 days ago.

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