We are looking for a Technical Support Specialist to troubleshoot and resolve complex printer-related issues. The role involves managing escalations, diagnosing hardware, software, network, and connectivity problems, installing and configuring applications, and coordinating with field engineers and support teams.
Required Skills:
- Printer Technical Support and Troubleshooting
- Hardware and Software Troubleshooting
- Network and Connectivity Issues
- Application Installation and Configuration
- Technical Escalation Management
- Customer Communication and Issue Resolution
- Remote or Phone-Based Technical Support
Preferred Experience: Field support, customer service, or technical support experience.
Technical Support Specialist (Boise) in boise at Unknown Company
This position is listed as full time and able to be worked remotely.