RTA is seeking a Customer Support Representative to assist customers with our software, teach best practices, and contribute to customer success. You will use AI-assisted tools for knowledge base searches and suggested responses, and collaborate with Engineering, QA, and Product to resolve issues.
The role emphasizes strong customer service, a team-oriented attitude, and the ability to handle diverse cases, including technical troubleshooting and SDLC understanding.
#J-18808-LjbffrTechnical Support Specialist — AI-Driven Help in glendale at Unknown Company
This position is listed as full time and onsite.