Technical Support Manager (Application Support)
Full-time
Overview
Our client is looking for a Level II Product Support Engineer that can handle the following duties and responsibilities for the company:
Responsibilities
* Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform
* Technical troubleshooting, develop and document solutions, S/FTP data transfers and create/reproduce escalation cases to Engineering teams
* Suggest various service and product enhancements
Requirements for the Role
* 2+ years technical support for SaaS-based software
* Experience with: Linux text processing tools
Nice to Haves
* Basic coding experience in any language: Java, C++, Python, Perl, Bash, etc...
* MongoDB, Hadoop, or Atlassian product experience
* AWS- working knowledge
All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
Full-time
Overview
Our client is looking for a Level II Product Support Engineer that can handle the following duties and responsibilities for the company:
Responsibilities
* Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform
* Technical troubleshooting, develop and document solutions, S/FTP data transfers and create/reproduce escalation cases to Engineering teams
* Suggest various service and product enhancements
Requirements for the Role
* 2+ years technical support for SaaS-based software
* Experience with: Linux text processing tools
Nice to Haves
* Basic coding experience in any language: Java, C++, Python, Perl, Bash, etc...
* MongoDB, Hadoop, or Atlassian product experience
* AWS- working knowledge
All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
Technical Support Manager (Application Support) in tempe at Unknown Company
This position is listed as full time and onsite.