Technical Support Management (TSM) System SpecialistCortina Solutions is seeking a Technical Support Management (TSM) System Specialist to support the U.S. Coast Guard Offshore Patrol Cutter (OPC) Program Resident Inspection Office (PRO) in Mobile, Alabama. This position provides Technical Support Management (TSM) system administration and Electronic Trial Card (ETC) deficiency tracking support for ship construction, inspection, and sea trial activities.The selected candidate will support lifecycle management of deficiency records, maintain trial card databases, and assist Government personnel with configuration-controlled tracking of discrepancies identified during production, inspection, and dockside and at-sea trials.Responsibilities include:Serve as local administrator for the Technical Support Management (TSM) system supporting OPC PRO deficiency tracking activitiesMaintain ship-specific deficiency record databases within the TSM and Electronic Trial Card (ETC) toolsTrack deficiency records from creation through verification and closure across inspection and trial eventsSupport Surveillance activities, Test Witnessing, Compartment Completion Inspections, Corrective Action Requests (CARs), and Trial Card tracking processesAssist OPC PRO and INSURV personnel with creation, processing, and management of ETC trial cardsSupport preparation of technical briefings, milestone reviews, assessments, and audit materials related to deficiency statusGenerate trial card status reports and metrics supporting correction of deficiencies during pre-trial, dockside, and at-sea testing periodsMaintain capability to create and transfer deficiency data between cutter baselines and rollover trial card datasetsSupport screening activities before, during, and after dockside and underway trialsMaintain deployable network capability supporting deficiency tracking during sea trial executionCoordinate responses to INSURV database requests associated with trial card status and deficiency reportingProvide system overviews and user support for TSM and ETC tools to Government and shipbuilder personnel as requiredSupport preparation of weekly program status reports and technical performance metricsAttend meetings and program reviews supporting trial readiness and deficiency management activitiesJob Requirements:Bachelor's degree from an accredited institution (or equivalent relevant experience)Minimum of six (6) years of experience supporting ship construction deficiency tracking, inspection programs, or trial card management activitiesCurrent CompTIA Security+ certification (or ability to obtain prior to start)Experience using the Government TSM system and Electronic Trial Card (ETC) toolExperience supporting inspection, surveillance, or trial-related deficiency management processesProficiency with Microsoft Office applications including Word, Excel, and PowerPointAbility to support dockside and underway trial events, including operation in shipyard and waterfront environmentsAbility to maintain equipment compliance with Authorization to Operate (ATO) requirements supporting trial systemsActive DoD SECRET security clearance required.Preferred Qualifications:Experience supporting U.S.
Coast Guard or U.S. Navy shipbuilding programsExperience supporting INSURV trial events or production acceptance testing environmentsFamiliarity with NAVSEA TSM configuration control requirementsExperience supporting deployable networks or mobile data collection environments during trialsExperience tracking rollover deficiencies across hull production baselinesPrimary location: Mobile, ALTravel: Up to 10% travel is anticipated.Benefits:BCBS Medical and Dental InsuranceVSP VisionHealth Savings Account (HSA) Compatible Health PlanFlexible spending Account (FSA) and Dependent Care ReimbursementCompany-paid Life InsuranceCompany-paid Short and Long Term Disability InsuranceVoluntary Term Life InsuranceMatching 401(k) PlanFlexible PTOPaid Maternity and Paternity LeaveFederal HolidaysCompany Match on Employee Non-Profit DonationsProfessional DevelopmentBackground Check Requirement: As our team members work on government sites, all potential candidates are subject to a background screening that fully complies with the Fair Credit Reporting Act.This position is contingent on contract award.