Unknown Company

Technical Support Escalation Lead

wi • Posted 4 days ago
Onsite Full Time IT & Technology

Jobtailor is seeking a DSC Supervisor in Wisconsin to lead the coordination of technical support activities with emphasis on managing critical escalations, downtime events, and urgent service needs.

The role requires strong cross-functional leadership, excellent communication, and hands-on troubleshooting of complex equipment, with on-call rotation participation and a focus on ensuring rapid, structured responses for high-impact issues.

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