Supporting the UK customer base, the full-time Technical Support Engineer - Cloud & Hosting will provide advanced technical assistance for cloud-hosted applications, troubleshoot complex issues, and collaborate with infrastructure teams, all while working remotely. Key Responsibilities Provide advanced technical support for cloud-hosted applications in an Azure environment Troubleshoot issues related to database refreshes, application errors, and performance degradation Document solutions and contribute to knowledge base articles while collaborating with Hosting and Infrastructure teams Required Qualifications Strong experience with Microsoft Azure (IaaS/PaaS) Solid understanding of SQL Server and database management Experience supporting hosted/SaaS applications Ability to diagnose performance issues and system errors Familiarity with incident management tools (e.g., Zendesk or similar)
Technical Support Engineer - UK in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.