Agave is hiring a hands-on, technical support engineer to become a true expert on the Agave Platform. You will own the support queue and be the first responder when something breaks or is confusing, triaging, diagnosing, and resolving issues while improving our docs and playbooks.
You’ll work with Solutions Engineers, PMs, and Engineers to define support processes, SLAs, and tooling, helping scale to 1k+ customers while maintaining quality.
#J-18808-LjbffrTechnical Support Engineer — SaaS Frontline Champion in san francisco at Unknown Company
This position is listed as full time and onsite.