Technical Support Engineer / Fort Worth/ OnsiteThis is a full-time Technical Support Engineer opportunity based in Fort Worth, TX with a rapidly growing Agritech company focused on IoT-based water monitoring solutions for livestock ranchers. This role blends hands-on hardware troubleshooting with software and connectivity support, working across IoT devices that leverage cellular and satellite networks to deliver real-time data.This is not your typical support role — it's very hands-on and ideal for someone who enjoys working with physical devices, electrical systems, and real-world problem solving. You'll be a key part of the U.S.
team, collaborating directly with engineering and R&D, and helping shape how the product evolves in a growing market. If you like figuring things out, working independently, and getting exposure to both hardware and software in a startup-style environment, this is a strong opportunity for growth and ownership.Required Skills & Experience · Experience in technical support, field service, or a similar hands-on role · Strong troubleshooting skills across hardware and software environments · Experience with IoT devices, mobile technologies, or connected systems · Ability to read and interpret electrical schematics · Familiarity with electrical systems (120v, 220v, 240v, 480v, relays, contactors) · Strong communication skills and ability to work cross-functionally · Ability to work independently in a fast-paced environmentDesired Skills & Experience · Background in electronics or electrical engineering/technology · Experience soldering or working with physical hardware components · Exposure to cellular or satellite-based systems · Prior experience in agriculture, industrial, or field-based environments · Experience working in a startup or small team settingWhat You Will Be Doing Tech Breakdown · 30% IoT Devices & Hardware Troubleshooting · 25% Electrical Systems & Diagnostics · 20% Connectivity (Cellular/Satellite) · 15% Software & Mobile App Support · 10% Internal IT & DocumentationDaily Responsibilities · 60% Hands On · 10% Management Duties · 30% Team CollaborationThe Offer • Bonus eligibleYou will receive the following benefits: · Medical, Dental, and Vision Insurance · Vacation Time · Stock Options