Wipro Limited is seeking a customer-focused help desk specialist to provide effective technical support and resolve client issues. You will manage inquiries via phone and email, document details, and escalate when needed to meet SLAs.
This role emphasizes delivering high-quality service and maintaining knowledge bases for faster resolutions. Mandatory Skills include Business analysis and Insights/Analytics with 3-5 years of experience.
#J-18808-LjbffrTechnical Support & Customer Experience Lead in new york at Unknown Company
This position is listed as full time and onsite.