Technical Success Manager / Post-Sales Solutions ArchitectRemote (U.S. Eastern or Central time zones preferred)We're looking for a Technical Success Manager / Post-Sales Solutions Architect to help enterprise customers successfully deploy, integrate, and adopt our platform. This is a high-impact post-sales technical role where you'll act as a trusted partner to customers, bridging Security, Engineering, and Product to ensure successful implementations and long-term value.What You'll DoLead customer onboarding, deployment, and technical implementationSupport integrations across identity providers, source code management platforms, CI/CD pipelines, artifact repositories, ticketing systems, and other components of the Software Development Lifecycle (SDLC)Help customers configure and operationalize the platform in real-world environmentsTroubleshoot technical issues and guide customers through solutionsHelp customers establish visibility into developer identities, access, risky behaviors, and security posture across their SDLC environmentsPartner with Product and Engineering to improve the customer experienceWork closely with Security, IT, and Engineering stakeholders at enterprise customersWhat We're Looking For7+ years (or equivalent experience) in a customer-facing technical role (Solutions Engineering, Solutions Architecture, Technical Account Management, Customer Success, or similar)Strong technical ability and comfort working with complex enterprise systemsExperience supporting technical integrations and customer implementationsFamiliarity with identity security, developer tooling, software delivery pipelines, APIs, or cloud environmentsStrong communication skills across technical and non-technical audiencesAbility to manage multiple customer engagements in a fast-paced environmentNice to HaveExposure to identity and access management (IAM) or security platformsFamiliarity with CI/CD, SDLC, or developer tooling environmentsExperience in cybersecurity, infrastructure, or DevOps-adjacent rolesStartup or high-growth environment experienceWhy Join UsWork on cutting-edge developer identity security and governance challenges across modern software development environmentsHigh-ownership role with direct customer impactEarly-stage startup environment where your work helps shape the product and customer experienceClose collaboration with Engineering, Product, and Go-to-Market teams