Technical Specialist- Expert (Epic PB Billing Analyst)The State of North Carolina Dept. of Health and Human Services is looking for a Professional Billing Analyst to assist with the Epic EHR Implementation.Competency Model:Business AcumenCommunicationPlanning and OrganizingTeamworkDrive ChangeWorking Conditions:May be required to work after hours or on weekends as neededInfrequent travelPass pre-employment drug testExperience:Must have strong leadership and communication skills with the ability to effectively present information to clinical and business leaders within the organization.Must have experience with Epic PB. 5 years required.Ability to work in small groups under tight project deadlines.Working closely with business and revenue cycle leaders around Epic workflow and to translate business needs Epic billing functionality.Must possess Epic certification, Resolute PB.Minimum of five years’ progressive revenue cycle/healthcare experience with demonstrated experience in Epic build.Self-starter with demonstrated teamwork & communication skills.Excellent communication and collaboration skills.Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.Experience working with Third Party Vendors such as Experian and Relay Health.Knowledge of revenue cycle billing, professional billing, and claims processing operations and workflows.Responsibilities:Analyzes, documents, and communicates business requirements for new system functionality and enhancements to existing functionality.Test system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic system.Acts as the primary support contact for the application's end-users.Identifies issues that arise in their application areas and issues that impact other application teams and works to resolve them.Guides workflow design, builds, tests the system, and analyzes other technical issues associated with Epic software.Identifies, implements, completes integrated testing, and communicates requested changes to the Epic system.Works with Epic representatives and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline.Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applications.Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs.Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system.Investigate standardization and process improvement opportunities by rounding within revenue cycle areas while making build decisions.Validates that data is accurate and meets business requirements.Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system.Troubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systems.Maintains data integrity and security for assigned applications and systems.Develops system documentation as assigned per standards.Develops communication-related education efforts for deployments, upgrades, optimizations, and other system changes as assigned.Stays current on Epic application releases and participates in upgrade planning and testing.Participates in performance improvement activities to measure, assess and improve the quality of assigned work area.Education:Essential: Bachelor’s degree or 5 years’ experience in directly related fieldCredentials: Pass general background checkResolute Professional Billing and Electronic Remittance Administration (Epic) Resolute Professional Billing Administration (Epic)