Technical Solutions Specialist - US Based
ICG is a cloud automation & technology consulting company focused on simplifying hybrid cloud operations, integrating public & private cloud, and delivering visibility + intelligent automation for enterprise environments. Our work with Fortune 500 organizations has led to strategic partnerships with VMware by Broadcom and ServiceNow.
Responsibilities
- Support solution design and validate approaches with cross‑technology SMEs
- Deliver product demos, support Proof of Concepts, and assist in RFP responses
- Work collaboratively with globally distributed teams
- Support competitive analysis, technical marketing engagement, and events
- Contribute to expanding ServiceNow solution offerings across regions
Qualifications
- 5+ years overall IT experience with minimum 3+ years ServiceNow experience
- Hands‑on experience in ITSM / ITOM / ITAM / CMDB / CSDM / Discovery / Integrations
- Strong technical understanding of ServiceNow workflows and platform capabilities
- ServiceNow certifications (required)
- Ability to research options, propose multiple solution paths, and drive innovation
- Proactive, fast learner, motivated, and results‑oriented
- Knowledge of ServiceNow GenAI solutions is an advantage (NOW Assist, Virtual Agent, NOW LLM)
If you are passionate about solving enterprise cloud challenges, driving automation outcomes, and contributing to modern ServiceNow transformation—let’s connect.
Apply / DM to explore this opportunity.
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Seniority Level
Mid‑Senior level
Employment Type
Part‑time
Job Function
Information Technology
Industries
Accounting
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