World Wide Technology (WWT) is a global technology solutions provider. This role is part of the Advanced Technology Center (ATC) focused on building, deploying, and maintaining security‑focused lab environments.
What will you be doing?
This is a Technical Solutions Architect I in the Lab Services Security team. The position is hands‑on and centered on executing, validating, and maintaining security solutions in a multi‑vendor environment. You will build and manage lab environments for customer Proof of Concepts (PoCs), training, and long‑term lab services.
Responsibilities
- Build and manage relationships with customers and partners, both internally and externally
- Design, build, deploy, and maintain security lab environments for customer engagements including sandbox environments, PoCs, and Lab-as-a-Service offerings
- Execute hands‑on configuration, integration, and validation of security technologies across multiple domains
- Develop and execute test plans and use cases aligned to real‑world customer scenarios
- Troubleshoot and resolve issues related to security integrations, configurations, and lab performance
- Create architectural diagrams, access guides, test documentation, and knowledge articles for internal and external use
- Collaborate with customers, sales teams, engineers, and architects to design and deliver effective security solutions
- Support the full lifecycle of lab engagements including scoping, build, execution, testing, teardown, and optimization
- Support business development and marketing initiatives as needed
- Achieve industry certifications to support partner requirements
Qualifications
- Bachelor’s Degree in Cybersecurity, Information Technology, or related field (or equivalent experience)
- Minimum of 5 years of experience in a related technical field
- 1-3 years experience with 3 or more of the following: EDR, XDR, SASE, NGFW, SOAR, Breach & Attack Simulation, OT/IoT security, and SIEM
- Foundational knowledge of networking, virtualization, and compute infrastructure
- Experience deploying, configuring, and troubleshooting in one or more of the following areas:
- Endpoint Security: Endpoint Detection and Response (EDR) including Crowdstrike, SentinelOne, or Microsoft Defender; Endpoint protection and threat detection fundamentals
- Network Security: Next Generation Firewall (NGFW) including Palo Alto Networks, Fortinet, or CheckPoint; Network segmentation and traffic inspection
- Secure Access / Zero Trust: SASE / SSE including Netskope, Zscaler, Palo Alto, or Cisco; Identity-aware access and remote connectivity security
- Security Operations: Exposure to SOC environments, monitoring, and alerting; Familiarity with SIEM and/or SOAR workflows
- Identity & Infrastructure Security: Active Directory fundamentals; MFA/2FA including Microsoft EntraID, Okta, PingID, or Cisco Duo
- Soft Skills/Attributes: Strong intellectual curiosity and passion for learning new technologies; Ability to dive deep into technical topics and quickly build knowledge; Self-starter mindset with the ability to adapt in a fast‑paced, evolving environment; Strong problem‑solving and troubleshooting skills; Effective communication skills with the ability to explain technical concepts clearly; Collaborative mindset and ability to work across cross‑functional teams
Additional Security Knowledge (Preferred)
- Basic understanding of defensive security (blue team) concepts such as monitoring, detection, and response
- Cloud and Cloud Security including AWS, Azure, and GCP
- Exposure to offensive security (red team) concepts such as vulnerability identification and attack techniques
- Familiarity with common security risks and frameworks (web application vulnerabilities, attack methodologies)
Salary
Estimated base pay range: $128,000 to $160,000 annually. Actual salary is based on a variety of factors including shift, location, experience, and performance.
Benefits
- Health and Wellbeing: Health, Dental, and Vision Care; Onsite Health Centers; Employee Assistance Program; Wellness program
- Financial Benefits: Competitive pay; Profit Sharing; 401k Plan with Company Matching; Life and Disability Insurance; Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year); Holidays (10 per year); Parental Leave; Military Leave; Bereavement
- Additional Perks: Nursing Mothers Benefits; Voluntary Legal; Pet Insurance; Employee Discount Program