Position: Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area). Job Location: DC Metro Area. Type: Fulltime, Mon-Fri. Number of Openings: 1. Salary Range: $100,000-$125,000 annually. Start Date: Contingent. The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions.
Responsibilities
- Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
- Diagnose and resolve complex IT issues across various platforms and systems.
- Provide technical support and guidance to team members and end-users.
- Implement and troubleshoot IT infrastructure, including hardware, software, and network systems.
- Monitor system performance and troubleshoot issues to ensure optimal functionality.
- Collaborate with other departments to identify and address IT needs and improvements.
- Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum of 10 years of experience in IT support or a similar role (5 as a lead role).
- Strong knowledge of IT systems, networks, and software applications.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant certifications are a plus.
- Proficiency in VMware and Hyper-V environments.
- Proficiency with Office 365, Entra, Intune and Active Directory Administration.
- Strong PowerShell scripting for automation tasks is a must.
- Proficient with AWS and Azure cloud platforms.
- Experience with network security and firewall configurations (Unifi and PFSense troubleshooting a plus).
- Experience in Linux systems administration.
- Experience with Teams Room Configuration.
- Familiarity with ConnectWise PSA, ScreenConnect, and ITGlue are a plus.
- Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions.
- Own vehicle and clean driving record.
- Frequent travel to client sites throughout Maryland, Virginia and D.C.