Technical Sales Specialist – Northeast

We are looking for a Technical Sales Specialist (TSS) to support our Northeast territory as part of the Fiery Field Sales team. The ideal candidate will currently reside in New York, New Jersey, or Pennsylvania . This role will support pre-sales activities related to our OEM Partner/Reseller Channel and work closely with assigned Sales Development Managers to help achieve the revenue plan.

This position will support customers both remotely and in person throughout the following territory:

U.S.:

NY, NJ, PA, CT, MA, ME, RI, VT, NH

Canada:

ON, QC, NB, NS, PE, NL

Education:

Bachelor's or Master's Degree

Experience:

5-10 years of relevant experience

Responsibilities:

• Provide technical support to Sales teams and OEM or Reseller partners during pre-sales activities.
• Learn current and future Fiery products and technologies and understand competing solutions.
• Conduct product presentations, demonstrations, technical training, and customer education.
• Support seminars, trade shows, exhibitions, and other channel activities.
• Provide technical troubleshooting and assist Sales teams with closing business opportunities.
• Prepare technical notes, product updates, and information related to application issues and new developments.
• Train OEM and Reseller partners on printing environments, Fiery features, applications and benefits.
• Build and maintain professional relationships with channel partners.
• Report activities, technical issues, and customer feedback to management.
• Work with Fiery Technical Support and Engineering teams to log and resolve product issues.
• Work effectively both independently and as part of a team.

Job Requirements:

• Strong knowledge of the inkjet printing market and industrial inkjet printing.
• Experience with POD, packaging, label printing, and digital printing workflows.
• Knowledge of networking and network security, including TCP/IP and LPR.
• Knowledge of Windows, Mac OS and associated networking environments.
• Knowledge of Adobe Creative Suite, Microsoft Office, Adobe Acrobat and PDF workflows.
• Understanding of production workflows including Fiery, offset, prepress, short-run color and Variable Data Printing.
• Knowledge of Web-to-Print solutions such as Fiery Digital Storefront and RSA Web CRD.
• Knowledge of color theory, ICC technology and color management.
• Knowledge of Fiery tools including Command WorkStation, ColorWise Pro Tools, Spot-On and Calibrator.
• Strong presentation, communication, and interpersonal skills.
• Ability to create and customize PowerPoint presentations and deliver technical demonstrations.
• Willingness to travel extensively within the assigned territory.
• Fluent English is mandatory. Regional language knowledge is preferred.

Behavioral Skills:

Strong communication, stakeholder management, accountability, initiative, learning ability, strategic thinking, and decision-making skills.

What We Offer:

• Opportunity to work in a multinational product organization.
• Learning opportunities with experienced professionals and leaders.
• Flexible and hybrid work environment.
• Inclusive and collaborative culture.
• Competitive pay and benefits.

The salary range for this position is USD $100K–$120K. Compensation will be determined based on experience, skills, and geographic location.