Technical Sales Specialist – Midwest

We are looking for a Technical Sales Specialist (TSS) to support our Midwest territory as part of the Fiery Field Sales team. The ideal candidate will currently reside in Chicago or the Central Illinois area . This role will support pre-sales activities related to our OEM Partner/Reseller Channel and work closely with assigned Sales Development Managers to help achieve the revenue plan.

This position will support customers both remotely and in person throughout the following territory:

ND, SD, NE, KS, MO, IL, IA, WI, MN, MI, IN, KY, OH, WV

Education:

Bachelor's or Master's Degree

Experience:

5-10 years of relevant experience

Responsibilities:

• Provide technical support to Sales teams and OEM/Reseller partners during pre-sales activities.
• Learn current and future Fiery products and technologies and understand competing solutions.
• Partner with Sales Development Managers to drive selling activities and support achievement of sales targets.
• Conduct product presentations, demonstrations, technical training, and customer education.
• Support seminars, trade shows, exhibitions, partner/dealer events, and other channel activities.
• Provide technical troubleshooting and leverage Fiery resources to assist Sales teams and partners in closing business opportunities.
• Prepare technical notes, product updates, and information related to application issues and new developments.
• Train OEM and Reseller partners on printing environments, Fiery features, applications, and customer benefits.
• Build and maintain professional relationships with channel partners throughout the assigned territory.
• Report activities, technical issues, and customer feedback to management in a timely and accurate manner.
• Work with Fiery Technical Support and Engineering teams to log and assist with the resolution of product issues.
• Work effectively both independently and as part of a team.

Job Requirements:

• Networking/technical degree with 2+ years of related experience. Strong understanding of current OS and network security.
• Detailed knowledge of operating systems: Windows 11, Windows 10 LTSC; Mac OS and basic associated networking environments for printing and file sharing.
• Knowledge of Adobe CS desktop publishing, graphics, and office application software. Adobe Acrobat platform tools for preflight and PDF print workflow.
• Knowledge of color management, output profiling, spot colors, and ICC technology. Understanding of applications in digital color printing a plus.
• Superior presentation skills. Ability to build and customize PowerPoint presentations and speak to large groups.
• Strong communication and interpersonal skills, ability to communicate at all levels and experiences in training activities.
• Ability to work independently and proficiently demonstrate all of the above in a pre-sales situation.

Behavioral Skills:

Strong communication, stakeholder management, accountability, initiative, learning ability, strategic thinking, and decision-making skills.

What We Offer:

• Opportunity to work in a multinational product organization.
• Learning opportunities with experienced professionals and leaders.
• Flexible and hybrid work environment.
• Inclusive and collaborative culture.
• Competitive pay and benefits.

The salary range for this position is USD $100K–$120K. Compensation will be determined based on experience, skills, and geographic location.