Manage defined projects for permanent services from customer order through billing including new customer implementations, contract renewals, existing customer projects and de-implementations.
Interact with clients, sales and other departments to understand client scope of project and requirements, and ensure all departments are aligned with approach.
Serve as Project Managers for all implementations and de-implementations including managing, tracking and reporting of all progress.
Provides assessment and recommendations to sales, clients and management through project progression including identifying any areas of risk.
Work cross functionally with other departments including Vendor relations, WM Market Areas and WMCS to ensure services are procured, implemented, executed, and invoiced accurately to clients.
Create and execute project plans and reporting for all projects.
Manage internal processes and teams to ensure projects are initiated and completed in a timely manner and communicate any risks.
Lead meetings with employees, sales and external customer/vendors to track projects progress against critical path dates and dependencies.
Assist with special projects within Launch department or as part of cross-functional teams as required or assigned.
Present project deliverables to clients and explain those results.
Provide issue mitigation and resolve escalations.
Requirements
Bachelor's Degree in Project Management, Sustainability Accounting, Environmental Science, or a related field; or High School Diploma or GED (accredited) and 4 years of relevant work experience
2 years of relevant experience in a project management role (in addition to education requirement)
Program & Project Management Certified Project Management Professional (PMP)
Program & Project Management CAPM - Certified Associate In Project Mgmt.