Chronos Operations (CO) in Colorado Springs, CO seeks a Technical Program Manager for Service Desk and Call Center Solutions. This hybrid role guides delivery, staffing, SLA performance, and client satisfaction across government contracts, balancing hands-on leadership with strategic coordination.
You will lead remote teams, manage partnerships with CORs and program offices, and drive continuous improvement using data, KPIs, and modern ITSM tools such as ServiceNow, Amazon Connect, and Gemini.
#J-18808-LjbffrTechnical Program Manager, Service Desk (Hybrid) in colorado springs at Unknown Company
This position is listed as contract and able to be worked remotely.