Technical Program Manager

Technical Program ManagerJoin CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.An exciting and challenging position exists as a Technical Program Manager at CoolIT. As a member of the Program Group, you would be accountable for the planning, development and launch of numerous new product introductions (NPI's)What You Will DoThe Technical Program Manager (TPM) leads the Program Core Team and serves as its battle captain, orchestrating cross-functional execution, technical integration, and accountability. Through deep technical understanding and risk-based decision-making, the TPM drives alignment, challenges assumptions, and ensures customer commitments are translated into successful outcomes.

This will be a remote role and will be reporting to the Portfolio Manager based in Calgary, Canada.Lead the Program Core Team to drive from concept assessment, technical execution, cross-functional integration, customer alignment to NPI launch readiness and be accountable for the success of the overall program/project.Build strong customer relationships by understanding business objectives, technical needs, decision drivers, and success criteria; support the KAM in developing new business opportunities and preparing customer proposals.Collect, clarify, and translate customer requirements into product requirements, technical scope, PRDs, program plans, and measurable deliverables.Drive solution development with engineering teams by challenging assumptions, facilitating design trade-offs, resolving technical issues, and aligning decisions to customer commitments and program risks.Support DFMEA activities and broader technical risk assessments across design, validation, manufacturability, reliability, supply chain, cost, schedule, and launch readiness.Develop and drive mitigation plans, escalation paths, recovery actions, and decision frameworks to protect customer commitments and launch outcomes.Coordinate engineering, manufacturing, supply chain, quality, sales, business stakeholders, and customers to maintain technical alignment, decision velocity, and execution discipline.Monitor program health through integrated schedules, dependencies, action registers, risk logs, budgets, and customer-facing status reporting in partnership with Project Managers.Travel globally up to 10%-20% to support customer relationship development, requirements reviews, technical reviews, supplier engagement, production readiness, and launch activities.Minimum QualificationsBachelor's degree in Mechanical Engineering or related discipline, with strong grounding in mechanical, thermal, fluid, or electromechanical product development.5+ years in technical program management, product development, systems engineering, or NPI execution for complex engineered products.Proven ability to manage customer relationships, understand customer needs, and translate requirements into PRDs, technical scope, and executable plans.Strong engineering collaboration skills, with the ability to drive solution trade-offs across design, validation, manufacturability, reliability, cost, and schedule.Experience supporting DFMEA, technical risk assessments, root-cause analysis, issue resolution, and mitigation planning.Excellent communication and influence skills with customers, engineering, manufacturing, supply chain, quality, suppliers, and leadership.ABOUT COOLIT, AN ECOLAB COMPANYFounded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.Recognized as one of "The Americas' Fastest Growing Companies 2023" by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.As demand for generative AI, high-performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.Annual or Hourly Compensation Range:$101,400 - $152,100 Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.