Job Role : Technical Program Manager
Locations : Austin TX is priority (Hybrid model), Toronto CAN (Hybrid model), & US Remote (non-market A locations only)
We are seeking an experienced Technical Program Manager to lead large-scale, cross-functional technology programs from strategy through delivery. The ideal candidate will collaborate with Product, Engineering, Business, Design, and Operations teams to drive planning, execution, and successful delivery of customer-facing initiatives. This role requires strong technical acumen, excellent stakeholder management, and the ability to influence teams across a global, matrixed organization.
Key Responsibilities
Locations : Austin TX is priority (Hybrid model), Toronto CAN (Hybrid model), & US Remote (non-market A locations only)
We are seeking an experienced Technical Program Manager to lead large-scale, cross-functional technology programs from strategy through delivery. The ideal candidate will collaborate with Product, Engineering, Business, Design, and Operations teams to drive planning, execution, and successful delivery of customer-facing initiatives. This role requires strong technical acumen, excellent stakeholder management, and the ability to influence teams across a global, matrixed organization.
Key Responsibilities
- Lead complex, cross-functional programs from planning through successful launch, ensuring delivery against business objectives, timelines, and quality expectations.
- Drive annual and quarterly planning, roadmap development, prioritization, capacity planning, and cross-functional dependency management.
- Partner with Product, Engineering, Design, Business, Operations, and other stakeholders to align priorities, resolve technical and business trade-offs, and ensure execution excellence.
- Manage program governance, risk identification, issue resolution, executive reporting, launch readiness, and post-launch monitoring while proactively removing blockers.
- Establish operating cadences, facilitate Agile ceremonies, lead executive reviews, and improve program management processes through automation, AI/GenAI tools, and continuous improvement initiatives.
- Bachelor's degree in Computer Science, Engineering, Business, or a related field.
- 10+ years of Technical Program Management experience in a product and technology environment.
- Proven experience leading large-scale, cross-functional programs from conception through delivery.
- Strong technical background with the ability to understand software architecture, APIs, cloud platforms, data flows, and technical dependencies.
- Experience working with Agile methodologies, SDLC, DevOps, CI/CD, release management, and production readiness.
- Excellent executive communication, stakeholder management, and influencing skills.
- Experience working with globally distributed teams and managing multiple concurrent initiatives.
- Experience in eCommerce, Marketplace, Payments, Financial Services, or Digital Commerce platforms.
- Hands-on experience using AI/GenAI tools (e.g., ChatGPT, Gemini, Claude, NotebookLM, or similar) to improve planning, documentation, reporting, and execution.
- Experience with Jira, Confluence, Airtable, Tableau, Looker, Power BI, and Google Workspace.
Technical Program Manager in austin at Unknown Company
This position is listed as full time and able to be worked remotely.